Shipping, Returns & Product Safety

Shipping & Returns

At Pure Potion, every product is handcrafted with care. Please review our shipping and return policies before placing your order.

Processing & Shipping

• Orders are processed within 3–5 business days, though I always strive to ship sooner!

• Shipments go out on Wednesdays and Saturdays.

• Currently, I only ship within the United States.

• Once your order has shipped, you’ll receive tracking information via email.

Returns & Exchanges

I want you to love your Pure Potion experience! However, due to the nature of my products, my return policy is as follows:

 

• Candles & Room Sprays: Returns and exchanges are accepted within 14 days of delivery. Items must be unused and in original condition.

• Soaps: Due to hygiene reasons, all soap sales are final. However, if there is an issue with your order, please reach out.

• Damaged or Incorrect Orders: If your order arrives damaged or incorrect, contact me within 48 hours of delivery with photos so I can make it right.

• Contact: purepotionsoaps@gmail.com

Product Info & Safety

All Pure Potion creations are crafted with intention, magic, and safety in mind. Here’s what you should know when using your enchanted goods:

 

General Alchemy Disclaimer

All products are for external use only. While our potions may smell divine, they are not for consumption. Keep away from eyes, mouths, pets, and small sorcerers (children). If irritation occurs, discontinue use immediately.

 

Soaps & Mystic Miniatures

Each bar is hand-poured with care and coconut milk, making every one unique in design and color.

 

Mystic Miniatures are randomly selected from any soap on the site and may contain fragrance oils or exfoliating ingredients.

Alchemy Note: Please review full-size product listings for potential ingredients. Use gently on sensitive skin. Some soaps contain herbs or clays that may require regular drain rinsing.

Candles – 9oz Elixirs

Crafted with coconut soy wax and a crackling wood wick for a cozy, flickering glow.

 

Burning Ritual: Let the wax melt to the edges on first burn to avoid tunneling. Trim the wick to 1/4” before each use. Never leave your flame unattended. Burn no more than 4 hours at a time.

Alchemy Warning: Discontinue use when 1/2 inch of wax remains. Keep away from flammable objects, pets, and children.

Room Sprays – Potion Mists

• Fragrance-Based Mists: For air and linen use only. Avoid spraying on skin or pets. Always patch test on fabrics.

• Essential Oil-Based Mists (Herbal Tonics): Shake well before use. Natural oils may separate. Avoid direct contact with skin, eyes, and pets.

Limited Spells & Seasonal Offerings

Many potions are crafted in small batches and may vanish with the turn of the seasons. If a scent calls to you, claim it before it disappears.